CD
Chanelle D

1 reviews | Active since Jun 2019

05 Nov 2020, 09:07

Worst experience ever.

I cancelles my subscription with this people almost a year and a half ago! They are still phoning me claiming that I'm an active client! When I told the agent I'm not signed up with them anymore she said "Oh my goodness. Can I still have an agent call you about Platinum Life.?" This is the most unprofessional company I've ever dealth with. The agent who called me the first time to sign up with them said "This is not a membership, you can cancel at anytime" that is a LIE! I tried to cancel and they said they still had to charge me for 6 months because I cancelled after a certain period! *****.. Please, be very careful before you sign up. The benefits are not worth what you're paying. Read the terms carefully before you sign anything.

0
Replies (1)
Amazing Vouchers
Amazing Vouchers's reply05 Nov 2020, 10:21
Official
Good Day Chanelle,

Thank you for your feedback.

Your concerns are important to us and we would like to resolve this matter as soon as possible.
I will contact you directly within 24 to 48 hours so that I may rectify this matter and we can have a pleasant relationship going forward.

Regards;
Amazing Vouchers