********* BUSINESS PRACTICE

I wish I could give it zero but that's not possible. I was assisted about a year ago with my cancellation and refund but now a year later they have debited my account again and I'm not able to reverse the last debit order. I've tried mailing them but I get no response. and no answer on phone this is extremely ********* business practice as you haven't debited my account in a year as it was cancelled only to start again out of the blue.