1 reviews | Active since Feb 2017

24 Feb 2017, 12:51

*******!!!!!!

<p>I cancelled my subscription with Amazing vouchers after none of the service providers I contacted to use vouchers seem to be affiliated with them(3-4suppliers). I called the call centre and received no help pertaining to my request. I was then told that if I want to cancel my subscription I need to send an email stating this intention. I sent my email on the 02 April 2015 stating I want to cancel my subscription.</p> <p> </p> <p>On Wednesday, 22/02/2017 to my horror I discovered that the subscription has never been cancelling and the money has been deducted the entire time. On contacting them, I was told that a "contact me" email was sent in reply to my cancellation email. And because I did not contact them the subscription continues.</p> <p> </p> <p>Is one email is in 2 yrs sufficient to their claim that it was my lack op reply to their "contact me"email to keep the monies they have been *****ing from me?As there has been absolutely no correspondence from them since I sent that cancellation email in 2015?I have not even used a single voucher. How can they decide when I can cancel my subscription and ignoring my cancellation. They are ******* because if they take R99 pm from a 100people for 2yrs can you imagine the revenue.........</p> <p> </p> <p>Regards</p> <p>Delicia Haupt</p> <p> </p>

0
Replies (0)