AJ
Audra J

1 reviews | Active since May 2017

30 May 2017, 17:44

Still debiting since 2015

<p>My mother signed up at March/April 2015 and used my banking details which i have agreed on july 2015 my mother cancelled the vouchers which she havent used a single one from.We googled their office number we were transfered to a guy who`s name i forgot,however my mother said she wants to cancel the contract he rep**** in saying you have to pay for 6 month in order for you to cancel and the call got dropped,We called the following day explaning that the account they are deducting from is not my mothers account they continued in saying the owner of the contract should cancel it and the call was DROPPED as per previous day.I contacted the ombudsman but had a lot going on and did not pursue it, a FEW MONTHS AFTER we asked for the recording of the initial CALL which was agreed to be emailed to my moms account and we never received this email.I have to check my account every month and reverse the debit order because of Amazing vouchers changing their reference numbers evry month,They continue to debit and i continue to reverse sometimes its 99.00 and other times its 59 and 49 in order for my bank not to sms me regarding the funds being debited.PLEASE PEOPLE CHECK YOUR ACCOUNTS I AM WITH CAPITEC SO I CAN REVERSE IT FROM MY APP BUT PREVIOUSLY I HAD TO GO INTO THE BANK,I WILL BE TAKING THEM FURTHER THEY ARE *******!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (0)