1 reviews | Active since Jun 2011
Amazing vouchers taking money for not providing
Good day, I sent 4 e-mails to Amazing Vouchers to inform them that I want to cancel my membership with them. I even phoned once and the lady on the phone said thay it's ok, she will cancel it, but I have to pay R150.00 once off. That was ok and fair to me. The R100.00 premiums would be cancel for the future.
I sent an e-mail on 16 April 2021, a second on 21 April to cancel my membership. And then I send a long e-mail on 27 May 2021 telling them that they took two deposits from my account for R150.00 each??? I tought the premiums was R100.00 - but that it would be cancelled. The first premium of R150.00 was on 23 April 2021, the second one was on 24 May 2021. I explained that in my email of 27 May 2021 and asking them to stop the Unlimited sim card, it's so useless, just one big disaster. I was told previously they only can stop it on 9 June 2021 and I can port my number back to where I was.
I sent them another e-mail this morning as well as a second messenger message, I sent them one on 8 June 2021 as well. They asked for my cellphone number, but I didn't hear from them, at all.
I can't stop the debt order from my or my bank's side, my bank told me to e-mail Amazing Vouchers and tell them to stop it. No reply came from them at all.
What more can I do from my side, to stop them from taking more premiums and pay me back the second premium that went off?
Me and my daugthers were members of Amazing Vouchers a few years ago. A lot of business's in Bloemfontein didn't keep their word and Amazing Vouchers were of no use here, we just lost out money.
After I got a lot of phone calls from them to be a member again, I also told the lady about what happened previously, as I told it to the others who phoned me.
At last I said I will give it a try and see if it is working this time - but no, it isn't. So I cancelled my membership.
If Amazing Vouchers want to be an honest reliable company, they will give me back my premium and stop future debit orders.
I will really go out of my way to get them some members who live in big cities who will become members and there it will work.
But as for now I'm just angry and hurt because a company is taking money from me and I can't make use of their services. They take money from a pensioner, beacuse I'm 66 going for 67 and they don't care at all.
If it was worth it, I would understand, but please stop it. I beg you.
I'm so glad to now that everything is sorted out.
You were so friendly and helpful, you amazed me.
Thank you, thank you, thank you, Lee, you are the best.
And because of you and the quick service I got I will tell everyone, who lives in big cities to become members of Amazing Vouchers.
I'm so glad, I'm in tears!!
Thank you
Elmarie Hendriks
I'm so glad to now that everything is sorted out.
You were so friendly and helpful, you amazed me.
Thank you, thank you, thank you, Lee, you are the best.
And because of you and the quick service I got I will tell everyone, who lives in big cities to become members of Amazing Vouchers.
I'm so glad, I'm in tears!!
Thank you
Elmarie Hendriks
