NR
Nathanial R

1 reviews | Active since Nov 2021

09 Nov 2021, 01:51

#AMAZING_POOLS_SERVICES IS UNPROFESSIONAL & *********

Use this company if you prefer being charged for premium equipment but want to receive poor quality equipment & ********* service! Pump packed up after circa 10 months & #Amazing_Pools_Services collected it then advised that we need to pay for the repairs which we agreed to (notwithstanding it being under warranty) - we did not want to be kept waiting in summer & continue a battle of defending false allegations of having run it dry on a prolonged basis (yet it’s self priming) further having the pool affected due to non-circulation of the water. The pump has not been returned for over circa 3 weeks now. My numerous calls & follow ups are either simply ignored or I am met with a plethora of excuses & lies as to when the pump will be returned whilst the pool turns green & totally unusable.

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Replies (1)
Amazing pools services
Amazing pools services's reply09 Nov 2021, 02:10
Official
Mr Nathanial being ungrateful and expecting free staff . Pump not warranty determined by suppliers and report provided. but still expect Amazing Pools services to install for free. We already paid suppliers and he was updated the reason of not making on Saturday the 6 Nov. The individuals trying to destroy our company