SB
Sheryl B

1 reviews | Active since May 2009

14 Jul 2015, 08:14

Bad Attitude from the Managers

We stayed in the super luxury room, however this time was a huge disappointed not only to the problems we experienced in the bedroom but the bad attitude we received when we checked out. 10th & 11th July. The Sat morning we had to inform reception that maintenance needed to replace the 1. shower rose (as hardly any water poured out of it (even the maintenance guy said it was poor, and changed the shower rose) .2. We could not use the ceiling fan because it made a noise, which was caused by the toggle switch, which was then cut off by maintenance. 3. We informed maintenance that the temperature for the Jacuzzi was set too low on the Friday night so we could not use it, so asked if the temperature could be increased, and was increased to 48 degrees. 4. When we got up to shower on the Sunday, there was no water pressure, so we decided to bath, again there was no water pressure, so we ended up having to wash in the Jacuzzi. When we checked out we raised the issue about the water pressure, but were told after breakfast with bad attitude that they checked the pressure and nothing was wrong. Do you honestly think I would wash in the Jacuzzi if the shower, bath worked!!! Disappointed

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