Amahle Florists- UNPROFESSIONAL and smelling Fishy/**** vibes

I wish I could give them a rating of -0.

I went online searching for flowers as a gift on Saturday night 29 June 2024 and found AMAHLE FLORISTS. Everything on their site seem beautiful and legit, I chose a gift that cost me R950 which was successful charged and got confirmation of purchase.

I found a WhatsApp number on their page and communicated with them trying to findout if they will be delivering on a Sunday on Monday.

To my surprise, the person I spoke to asked me to forward details of what I orderer because online prices changes. This person then continued to give me a price of R1,750 for the same flowers I have already purchased and paid for online and said that the accurate price for the 50 roses that I have purchased includes delivery. This person told me that flowers are expensive during this season, they said the prices on their website were for summer and they always tell their customers to contact them 1st before buying online.

All this was shocking to me, if this is their way of running a business with their small and intimate clients; why do they put their business online for us to find.

This person then said they will speak to their boss and revert back to me. I gave them enough time and reached out on Monday morning via phone call on the number that was listed on their website. They person who answered the phone was just unprofessional, she told me that I phone a wrong company without asking me which company I’m looking for(I has asked if I could give her my reference number for my order). Only to find out that I phone the right place and she gave me another number to call but didn’t tell me who the number belongs to.

When I phoned the number and spoke to the lady who promised to get back to me shortly after I explained my story but never got back to me.

Today-Tuesday 3rd July, I sent an a follow-up SMS and there was no response either.

I then went back to the WhatsApp line to the 1st person I spoke to on Saturday when I first purchased flowers and they told me that their boss promised to refund me.

At this point, I don’t know who is the boss, the only pert who is engaging with me on communication can’t help me besides taking my message la to the boss. I just feel stuck while these person are just chilling with my money, I can’t purchase a gift elsewhere and send it for the special occasions that it was meant for.