Worse Service

We Relocated from West Africa back to South Africa. AGS Frasers were employed by Air Liquide to move our furniture. We received our furniture 4 months later in SA completely damaged. The insurance is finding all sorts of excuses to delay our claim. I am being inconvenienced with the basics of a TV and Microwave that won't work after 2 minutes of heating a plate of food.

I want them to pay full cost of how they collected my furniture . It was not damaged when they packed it , so why give me back my furniture which has lost it's warranty due to poor storage facilities. 1,5 Months later they want to send an assessor despite me requesting for it within 7 days of submitting my claim

I want them to pay my claim and all the time used out of my working day to resolve something that shouldn't take this long and that I shouldn't have been exposed too if the movers executed proffessionally