Beware Altify. They don't respond

Altify recently updated its verification system and required not only new customers but also existing clients like me to complete the process again. I fully completed the verification and even received confirmation that it was successful. However, more than 48 hours later, I still cannot log into my account.

This situation is extremely frustrating and unacceptable. Altify does not provide a customer service phone number, and the so-called “customer support” is only an AI system that is unable to properly address real customer issues. I have already submitted emails and messages through your support channels, yet there has been absolutely no response.

Your lack of proper customer support is unacceptable and is directly interfering with my investment activities. This level of service is deeply disappointing and far below what customers should reasonably expect from a financial platform.

I expect a prompt resolution to this issue and immediate assistance in restoring access to my account.