TC
Trisha C

1 reviews | Active since May 2016

31 Aug 2016, 09:36

Remote Control for the OVHD

<p>Good Day </p> <p> </p> <p>I have purchased the OVHD in December 2015 from Game Benoni. It is not even 12 months and the remote has stopped working even though i have put in new batteries . I have contacted Game Benoni and they have said that i would need to buy another remote. I do not think its practical to keep purchasing a new remote and especially so that its not even 1 year. This is the first time i have such a problem. </p> <p> </p> <p>I hope yourll have a more practical solution. </p> <p> </p> <p>Kind Regards </p> <p>Trisha Chetty </p>

0
Replies (2)
Altech Uec
Altech Uec's reply31 Aug 2016, 11:05
Official

Dear Trisha,

Apologies for the inconvenience.

Our aftersales support department will contact you and resolve your problem with the faulty remote control.

Regards,

Altech UEC

Best regards,

TC
Trisha C's update05 Sept 2016, 08:40
Reviewer Update

Good Day

Thank you for the speedy response. My issue has been resolved. Tony Chetty has delivered a new remote.

Kind Regards

Trisha Chetty