1 reviews | Active since Feb 2018

30 Jun 2019, 14:22

Still ***** dealings from GetMore

Following my complaint a few days ago that since my cancellation on March 29, GetMore still deducted two payments from y account, I was contacted by email and also by phone. My ID and contact number was asked!! They contacted me in the first place, so what sort of records do they have? They also asked for two bank statements in order to process my refunds! I mentioned that a got a message stating that GetMore could not be deactivated from my Cell C account. I was told that would be fixed. To add insult to injury, GetMore TODAY extracted a THIRD payment beyond cancellation from my account! Certainly an ************ and inefficient organisation that just wastes people's time.

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Replies (1)
NEXT ENGAGE PTY (LTD)
NEXT ENGAGE PTY (LTD)'s reply02 Jul 2019, 10:27
Official
Hi Werner R

We will be in touch shortly to resolve this.

Thanks