Pathetic Service

I cancelled my account in July 2022. I got debited right until October. Ive requested a refund for the accumulated amount that was debited from my account after cancellation. I called on the 4th October to query the refund and that's the day they actually cancelled my account. On the 17th October, I sent in my bank confirmation letter that was requested by Getmore so that they can do the refund. It's now the 3rd of November and I haven't received my money. Everyday I call and someone tells me that Getmore is gone refund me "tomorrow" Looks like Getmore doesn't want to give me my money back. IM SICK AND TIRED OF WASTING MY AIRTIME EVERYDAY JUST FOR GETMORE TO TELL ME THE SAME THING DAY AFTER DAY!!!!