JC
Juluiene C

1 reviews | Active since Jul 2023

24 Jul 2023, 15:40

Netstar Go - Unhelpful Service

Terrible service from Netstar Go. Generally unhelpful in administrative assistance. Tried to cancel my membership on the 2nd of February 2022 and after 15 months have managed to cancel today. I am now requesting a refund of my premiums due to their failure to cancel my membership

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Replies (1)
NEXT ENGAGE PTY (LTD)
NEXT ENGAGE PTY (LTD)'s reply22 Aug 2024, 10:59
Official
Hey Juluiene, I am sorry to hear about your experience. I can ensure you that this is not the service that we aim to provide. Please feel free to reach out to us if you still require any assistance. We'd be happy to help.