deducting wrongfully

furious is an understatement , i received a call from one of their consultants offering me their services i told them that i was not interested, that was in January and i noticed that my cell c account was taking more than what was due to them and when i inquired that said it was GETMORE247. long story short i gave been trying to cancel this thing and i am not getting any luck, they make me wait forever or promise to call me back which they never do, they say they have been sending emails or trying to call me but its all lies they have never attempted, the last consultant's name was Paul and the guy was like i need to relax i will get my money ...i just lost it , how do i relax when im not getting anything in writing, please sort this out 6 months of debiting my account, debiting from this number,