ET
Ellen T

1 reviews | Active since Jan 2018

08 Jan 2018, 09:40

contract cancellation

I have been trying to cancel contract with getmore247, they have been giving me a run around since last year August. On the 21st of August 2017 I call getmore247 to cancel the contract with them. Contract was cancelled but to my suprise I received an email from a lady called Penelop Choolo that was activating the account again. I called same day trying to get hold of her with no luck. I got a lady called Anita and promised to cancel the contract ref: ********** 39 she told me that it takes 30 days for the contract to be cancelled. I kept on receiving emails from getmore. (16th Aug 2017, 17th Aug 2017and the 1st of September 2017 On the 13th of September 2017 I called again to make sure that the cancellation have been loaded on the system it was. I did not receive email to confirm cancellation. Yesterday cell c send me statement on that statement it shows that I still have the GetMore account with them. I am tired of GetMore247 *****ing my every month. PLEASE PETER HELP ME. AM A CONSUMER WITH NOT POWER OVER GETMORE247.

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Replies (1)
NEXT ENGAGE PTY (LTD)
NEXT ENGAGE PTY (LTD)'s reply08 Jan 2018, 13:04
Official

Hi Etelenzo

We are looking into your query and will provide feedback shortly.

Regards

The GetMore Team

Best regards,