Cancelled Getmore September 2017 and still being billed and not cancelled.

Hello Peter,

In September 2017 I called to cancel getmore service. I was advised that the cancellation will be processed. But this was not done as I called yesterday and was told that the cancellation is going to be processed. Obviously this is a scheme to keep deducting from customers and pretending to cancel. the agent advised me that someone will call me back yesterday before end of business to process the cancellation, and I am still waiting till now.

I would like this cancelled ASAP and my money from the months I cancelled already refunded urgently! It is not only wrong, but ******** nature to tell customers that you have cancelled a service subscription but still continue to charge them.

PLEASE SORT THIS OUT TODAY!