Billing

Ive been billed with Getmore on my Cell C account did not even know what this was untill I walked into the Cell C shop at the Grove Mall where I signed a contract for a simcard of R179.00 per month. Mt cancellation Ref with Getmore is *** and ***3, every tie I call they been excalating my request if I cancel why must it be excaltions now the billing me and ell C that gave them my information as per the POPI act is Illigal. This have been since 23rd March 2022 to date nothing have been done Cell C rather telling me Im in arears and I pay my contract with them EFT every month no body from Cell C or Getmore are prepare to assist me and sort this out.