Absolutely useless customer service for cancellation

I've called to cancel my CelL C Getmore numerous times. Mostly , I'm transferred to another person who can "assist" with cancellation but it's always met with no answer. Wasting my minutes on a service whom dutifully lacks the effectiveness and efficiency of service. So 2 months ago I was debited four times,and last month debited twice. Someone advised they would phone back to process my cancellation but that never happened. I don't even mind paying a cancellation fee to get rid of this subscription. If no-one wants to assist,Getmore can expect a letter from my lawyer.