AP
Andrew P

1 reviews | Active since Oct 2015

23 Jan 2020, 11:35

Phenomenal aftersales service - Alpine Lounge

The springs on my 83 year old mother's favourite recliner eventually failed after 17 years of daily usage. After much fruitless searching for replacement springs I eventually contacted the manufacturer, Alpine Lounge. Peter Grey, Managing Executive, rep**** to my email and requested a few photos after which he promptly couriered up two replacement springs for no compensation! I would certainly recommend Alpine Lounge for truly phenomenal products and commend them for sublime aftersales service! Thank you very much to Peter Grey and Alpine Lounge.

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