ALPINE LOUNGE SUB STANDARD QUALITY AFTER 14MONTHS OF PURCHASE

My Alpine Panda Couch is 14months old and the foam has sunk in a few areas and is Bulging. PAID in excess of 22k for it However been told its out of Manufacturer warranty??? What is the difference purchasing your Brand, A "Reputable" brand if the quality is equivalent to the imports? 14 months old and no recourse from Alpine Lounge! And Home Studio. Would recommend people to stay away from this brand as I've clearly been advised that they take no responsibility since the purchase was on the 8/2/2019. Clearly their product only last Two Years and you must be ready to replace or repair at your own cost thereafter! On purchase I was advised the guarantee is 5years.

The manufacturer fault is obvious and highly visible but there is no initiative to customer retention or quality control.

Stay away from the brand as they don't care about ensuring you receive the Quality advertised.

A lounge suit is not something that's replaced every year, when you purchase a Brand you expect Quality and the Standard to be maintained.

Not a deteriorated piece after 14months.

Take some Responsibility @Alpine Lounge @Home Studio.

Really Disappointed to be another customer to be ********** by you.