Alpha Puppies Paradise

I bought a beautiful Shih Tzu Puppy from ALPHA PUPPIES PARADISE yesterday afternoon and paid 50% of the purchase price + transport of R500.00. as requested. This morning I received a call from Elite Courier Services to say I had an urgent email so rushed to the office; apparently the crate supp**** by ALPHA PUPPIES PARADISE was insufficient due to a bad weather notification and a Temperature Regulator Crate at a whopping additional amount of R9k was required. I do not have that amount of money in my account so cancelled the order, in tears, and requested that the R2 500.00 be returned to me by COB today. When I had heard nothing I called Ms Danielle Condon this evening who terminated the connection; I immediately called back to find the answering service was on. IS THIS WHAT PUPPY ******** DO? Be very careful you are also not left devastated, without the funds being returned and no puppy to welcome into his / her forever home. I hope Ms Condon will contact me tomorrow, Wednesday, failing which I will lay a charge with SAPS. Should she do so, I will willingly take TAYLA provided a less expensive method of transport to Gauteng from the northern Cape can be found or alternatively the puppy travels when the weather is warmer. I will pay the remaining 50% of the purchase price on delivery as agreed.