MC
Melissa C

1 reviews | Active since Dec 2018

07 Dec 2018, 11:41

Disappointed and ****** from

For the record, I'd give -5 stars if I could.

With the amount of positive comments on here, I can only think that each negative comment is removed.

The men who helped us move were lovely. Very polite. Very helpful. Fast. Effecient.

It's seems what was also fast and efficient was the removal of my personal property from my sealed boxes into somebody's pocket. My pearls and earrings were ****** from a sealed box. They were in a jewelry box that was wrapped up in a scarf and at the bottom of my box. Irreplaceable, sentimental jewelry. My brand new camera was also ****** from a different box.

Not only am I now missing things I can't ever have back, I have to deal with the fact that a stranger unsealed, rifled through, took what they fancied, resealed my boxes, brought them into my house, smiled and asked me to rate their efficiency and left. I gave them a 10/10. I gave them cool drink for working hard, cigarettes because they asked, and tipped them WELL.

Then I unpack and realise that my things are gone. I'm heartbroken. At this point I don't even know what else is missing. I'm too scared to look.

0
Replies (1)
Alpha Movers
Alpha Movers's reply05 Jul 2019, 10:32
Official
 Hi. Thank you for your feedback. We do apologize that the service was not up to expectations. We will definitely investigate this for you.