DC
Debra C

1 reviews | Active since Aug 2018

02 Aug 2018, 14:44

Absolutely the worst service ever -

Absolutely the wort service ever. They were supposed to arrive at 11:30 and arrived at 3. Apparently according to the driver my time slot was changed with a later one without even notifying me .Although the quotation clearly stated that the bed had to be dismantled the workers did not even have any tools with them. not even a *****driver. They also did not have a trolley to move the pot plants. Workers did not have a good attitude at all. Because they were running so late they did not want to reassemble the furniture and took a lot of persuading. Half way through the job I was asked for the balance of the money and told they would not continue until I had paid it. I refused, but from that point on felt extremely intimidated by the staff. Who pays for a job that is not complete??????? especially when you have a bunch of guys with serious attitude doing the work.

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Replies (1)
Alpha Movers
Alpha Movers's reply05 Jul 2019, 10:32
Official
 Hi. Thank you for your feedback. We do apologize that the service was not up to expectations. We will definitely investigate this for you.