

ALPHA FINTECH PTY LTD
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
I have been trying for some time to resolve an issue involving a debt that has clearly prescribed. I have emailed and followed up more than once, explaining my situation and asking for this matter to be handled correctly. Instead of getting help, I am met with nothing but automated responses. No real person, no answers, no solution. This has been incredibly frustrating and stressful for me. Knowing that a debt has prescribed, yet still seeing it being treated as active, makes me feel completely ignored as a consumer. I have done my part by reaching out and trying to resolve this amicably, but Aloan(Alpha Fintech) has shown no urgency or accountability. Because of this ongoing lack of response, I am now left with no choice but to escalate the matter to the NCR and the Legal Practice Council (LPC). This situation could have been resolved easily if proper attention was given. I am requesting the immediate removal of this prescribed debt and written confirmation. Consumers should not have to fight this hard just to have their legal rights respected. Very disappointing experience.
1 reviews | Active since Jan 2026
I have been trying for some time to resolve an issue involving a debt that has clearly prescribed. I have emailed and followed up more than once, explaining my situation and asking for this matter to be handled correctly. Instead of getting help, I am met with nothing but automated responses. No real person, no answers, no solution. This has been incredibly frustrating and stressful for me. Knowing that a debt has prescribed, yet still seeing it being treated as active, makes me feel completely ignored as a consumer. I have done my part by reaching out and trying to resolve this amicably, but Aloan(Alpha Fintech) has shown no urgency or accountability. Because of this ongoing lack of response, I am now left with no choice but to escalate the matter to the NCR and the Legal Practice Council (LPC). This situation could have been resolved easily if proper attention was given. I am requesting the immediate removal of this prescribed debt and written confirmation. Consumers should not have to fight this hard just to have their legal rights respected. Very disappointing experience.
1 reviews | Active since Jul 2025
They are great and all but they dont respond on your emails or anything ive been looking and asking how i can changes my cellphone number because i lost it and have a new number but nobody respond to me
Hellopeter has tracked ALPHA FINTECH PTY LTD across 4 reviews. ALPHA FINTECH PTY LTD hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used ALPHA FINTECH PTY LTD? Write a review to help others decide.
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