Useless

I was with this insurance for over a year. I lost my laptop and specticles. Reported the matter to the police to get a case number. Logged a complaint with Alonza. Was requested to get a letter from my medical aid stating that i will not not claim my glasses from them. This item was a specified item on my insurance policy. I was then made out to be a ******** where i had Private investigators investigating my claim for a small value. I have since cancelled my insurance and been shoved from pillar to post to cancel my policy. Written confirmation was provided by Pierre Grobbelar stating he will have the insurance policy cancelled. They have since deducted every month my policy even though a letter was sent requesting to cancel this policy and written confirmation sent stating it will be cancelled. Today i was deducted 3 months worth of insurance cover. THIS IS THE MOST USELESS PATHETIC INSURANCE COMPANY I HAVE EVER DEALT WITH. STAY AWAY!!!!!!!!!!!