1 reviews | Active since May 2014
Aloe Ridge 1 Greenstone _ complaint 1 not a user friendly complex, management avoids contact in person
I am a new owner in the complex. I bought a unit cash as an investment. To understand how things work what we can and cannot do I requested a meeting with the so called complex manager Marcel. Below is her response, to me. To date no-one has made an arrangement to meet with me. I am in the process of renovating the unit and under very tight timelines.
Even though I have bought here and therefore putting my own investment at risk. Please take heed an do not purchase here.
1. Extremely poor service from the estate managed as well as the trustees. 2. Baldwin is taking over the Greenstone market for small units, therefore the manager and trustees are further detecting buyers due to their lack of service and a clear indication that they think they are untouchable. 3. The incompetence of a old hierarchy in the complex is depreciating your property value and they are therefore a liability to your investment
Once I am certain about who employs Marcel or if she’s self employed I will log a complaint against her business going forward, to warn potential clients of her incompetence. She does not mange a complex she manages the trustees.
From: Marcel Du Ples Sent: Monday, November 7, 2022 8:37:35 AM To: Collette Malic Cc: Nebojsa Mal; tiisetso ledwa Subject: Re: Meet and greet Unit
Hi Colette
I am not available to meet you. I suggest you speak to the Trustee who is in charge of maintenance cc'd in this emai
Kind regards
Marcel
Image special arrangements with Marcel the estate manager prior to delivery. When security contacted her to let the 4T truck in she told them that she never came me the go-ahead. On the phone with her I lost my **** and told her she’s a **** and she dropped the call.
From: Marcel Du Ples Date: Wed, 02 Nov 2022 at 11:03
Subject: Re: Truck Delivery Unit 128
To: Collette Cc: Nebojsa
I have a a delivery pending from a supplier. The complex has turned them away due to the size of their 10T truck.
The supplier only has a 4T truck available as a smaller option for delivery, would they be able to access the complex with a 4T truck.
Regards, Collette
Image special arrangements with Marcel the estate manager prior to delivery. When security contacted her to let the 4T truck in she told them that she never came me the go-ahead. On the phone with her I lost my **** and told her she’s a **** and she dropped the call.
From: Marcel Du Ples Date: Wed, 02 Nov 2022 at 11:03
Subject: Re: Truck Delivery Unit 128
To: Collette Cc: Nebojsa
I have a a delivery pending from a supplier. The complex has turned them away due to the size of their 10T truck.
The supplier only has a 4T truck available as a smaller option for delivery, would they be able to access the complex with a 4T truck.
Regards, Collette
3 days later the trustee has not even bothered to respond to my email. I am so a renovation and I need to get a tenant in ASAP. They couldn’t give a **** about you. His lordship will attend to me or ask another trustee to engage with me when it suits him.
DO NOT INVEST IN THIS COMPLEX
From: Collette Malic <>
Date: Mon, 07 Nov 2022 at 09:15
Subject: Re: Meet and greet Unit 128
To: tiiza>
Cc: Nebojs.com>
________________________________________
From: Marcel Du Plessis <duplessism
Sent: Monday, November 7, 2022 8:37:35 AM
To: Collette Malic
Cc: Nebojs; tiisetso
Subject: Re: Meet and greet Unit 128
Hi Colette
I am not available to meet you. I suggest you speak to the Trustee who is in charge of maintenance cc'd in this emai
Kind regards
3 days later the trustee has not even bothered to respond to my email. I am so a renovation and I need to get a tenant in ASAP. They couldn’t give a **** about you. His lordship will attend to me or ask another trustee to engage with me when it suits him.
DO NOT INVEST IN THIS COMPLEX
From: Collette Malic <>
Date: Mon, 07 Nov 2022 at 09:15
Subject: Re: Meet and greet Unit 128
To: tiiza>
Cc: Nebojs.com>
________________________________________
From: Marcel Du Plessis <duplessism
Sent: Monday, November 7, 2022 8:37:35 AM
To: Collette Malic
Cc: Nebojs; tiisetso
Subject: Re: Meet and greet Unit 128
Hi Colette
I am not available to meet you. I suggest you speak to the Trustee who is in charge of maintenance cc'd in this emai
Kind regards
On Wed, 09 Nov 2022 at 17:18, Juri wrote:
Good day Tanje,
The access control documents that was signed clearly stated that a maximum of 3 ton will be allowed.
Kind Regards,
Jurinda
Portfolio Specialist | ANGOR Property Specialists (Pty) Ltd
Guide 300822 Re: TRANSFER:
To: Jurinda
Good day Jurinda,
Please do not anger me any further, by referring to your rules. I asked for permission for a 4T truck and it was approved by Marcel in writing below. I made arrangements accordingly.
Because she ****, we had to physically carry extremely heavy goods from the gate to the unit. This is NOT acceptable at all.
I asked for permission! Not my ignorance it’s Marcels incompetence that led to this.
Anyway, not to worry there’s other ways to get this message across. I will not tolerate such incompetence at all.
https://www.hellopeter.com/aloe-ridge-1-greenstone-hill-edenvale
Forwarded message ---------
From: Marcel
Date: Wed, 02 Nov 2022 at 11:03
Subject: Re: Truck Delivery Uni
To: Collette
Cc: Neboj
Yes should be fine.
Thank you
On Wed, 02 Nov 2022, 10:55 Collette wrote:
Good day Marcel,
I have a a delivery pending from a supplier. The complex has turned them away due to the size of their 10T truck.
The supplier only has a 4T truck available as a smaller option for delivery, would they be able to access the complex with a 4T truck.
Regards, Collette
Kind Regards,
Jurinda Lourens
Portfolio Specialist | ANGOR Property Specialists (Pty) Ltd
On Wed, 09 Nov 2022 at 17:18, Juri wrote:
Good day Tanje,
The access control documents that was signed clearly stated that a maximum of 3 ton will be allowed.
Kind Regards,
Jurinda
Portfolio Specialist | ANGOR Property Specialists (Pty) Ltd
Guide 300822 Re: TRANSFER:
To: Jurinda
Good day Jurinda,
Please do not anger me any further, by referring to your rules. I asked for permission for a 4T truck and it was approved by Marcel in writing below. I made arrangements accordingly.
Because she ****, we had to physically carry extremely heavy goods from the gate to the unit. This is NOT acceptable at all.
I asked for permission! Not my ignorance it’s Marcels incompetence that led to this.
Anyway, not to worry there’s other ways to get this message across. I will not tolerate such incompetence at all.
https://www.hellopeter.com/aloe-ridge-1-greenstone-hill-edenvale
Forwarded message ---------
From: Marcel
Date: Wed, 02 Nov 2022 at 11:03
Subject: Re: Truck Delivery Uni
To: Collette
Cc: Neboj
Yes should be fine.
Thank you
On Wed, 02 Nov 2022, 10:55 Collette wrote:
Good day Marcel,
I have a a delivery pending from a supplier. The complex has turned them away due to the size of their 10T truck.
The supplier only has a 4T truck available as a smaller option for delivery, would they be able to access the complex with a 4T truck.
Regards, Collette
Kind Regards,
Jurinda Lourens
Portfolio Specialist | ANGOR Property Specialists (Pty) Ltd
ONCE AGAIN IF YOU WANT TO MAINTAIN YOUR SANITY DO NOT INVEST IN THIS ESTATE
From: Collette Date: Wed, 09 Nov 2022 at 23:25
Subject: Follow up 3 10/11/22 Re: Prepaid
To:
Regards, Collette
On 25 Oct 2022, at 12:02, Melinda <support@angorpropertm> wrote:
Good morning Marcelle
Please see the email below for your attention and feedback.
Kind Regards,
ONCE AGAIN IF YOU WANT TO MAINTAIN YOUR SANITY DO NOT INVEST IN THIS ESTATE
From: Collette Date: Wed, 09 Nov 2022 at 23:25
Subject: Follow up 3 10/11/22 Re: Prepaid
To:
Regards, Collette
On 25 Oct 2022, at 12:02, Melinda <support@angorpropertm> wrote:
Good morning Marcelle
Please see the email below for your attention and feedback.
Kind Regards,
