CM
Collette M

1 reviews | Active since May 2014

09 Nov 2022, 15:46

Aloe Ridge 1 Greenstone _ complaint 1 not a user friendly complex, management avoids contact in person

I am a new owner in the complex. I bought a unit cash as an investment. To understand how things work what we can and cannot do I requested a meeting with the so called complex manager Marcel. Below is her response, to me. To date no-one has made an arrangement to meet with me. I am in the process of renovating the unit and under very tight timelines.

Even though I have bought here and therefore putting my own investment at risk. Please take heed an do not purchase here.

1. Extremely poor service from the estate managed as well as the trustees. 2. Baldwin is taking over the Greenstone market for small units, therefore the manager and trustees are further detecting buyers due to their lack of service and a clear indication that they think they are untouchable. 3. The incompetence of a old hierarchy in the complex is depreciating your property value and they are therefore a liability to your investment

Once I am certain about who employs Marcel or if she’s self employed I will log a complaint against her business going forward, to warn potential clients of her incompetence. She does not mange a complex she manages the trustees.

From: Marcel Du Ples Sent: Monday, November 7, 2022 8:37:35 AM To: Collette Malic Cc: Nebojsa Mal; tiisetso ledwa Subject: Re: Meet and greet Unit

Hi Colette

I am not available to meet you. I suggest you speak to the Trustee who is in charge of maintenance cc'd in this emai

Kind regards

Marcel

0
Replies (4)
CM
Collette M's update09 Nov 2022, 15:56
Reviewer Update
Complaint 2 Estate Manager Marcel is dishonest

Image special arrangements with Marcel the estate manager prior to delivery. When security contacted her to let the 4T truck in she told them that she never came me the go-ahead. On the phone with her I lost my **** and told her she’s a **** and she dropped the call.

From: Marcel Du Ples Date: Wed, 02 Nov 2022 at 11:03
Subject: Re: Truck Delivery Unit 128
To: Collette Cc: Nebojsa


Yes should be fine.Thank you

On Wed, 02 Nov 2022, 10:55 Collette Ma, <collette.maliwrote:
Good day Marcel,
I have a a delivery pending from a supplier. The complex has turned them away due to the size of their 10T truck.
The supplier only has a 4T truck available as a smaller option for delivery, would they be able to access the complex with a 4T truck.
Regards, Collette


CM
Collette M's update09 Nov 2022, 16:04
Reviewer Update
Complaint 3 The trustees think they own the place and can operate the titanic as they please.

3 days later the trustee has not even bothered to respond to my email. I am so a renovation and I need to get a tenant in ASAP. They couldn’t give a **** about you. His lordship will attend to me or ask another trustee to engage with me when it suits him.

DO NOT INVEST IN THIS COMPLEX

From: Collette Malic <>
Date: Mon, 07 Nov 2022 at 09:15
Subject: Re: Meet and greet Unit 128
To: tiiza>
Cc: Nebojs.com>


Good day Tiisetso,

Please advise if you are available to meet with us today.

Regards, Collette
________________________________________
From: Marcel Du Plessis <duplessism
Sent: Monday, November 7, 2022 8:37:35 AM
To: Collette Malic
Cc: Nebojs; tiisetso
Subject: Re: Meet and greet Unit 128



Hi Colette

I am not available to meet you. I suggest you speak to the Trustee who is in charge of maintenance cc'd in this emai

Kind regards
CM
Collette M's update09 Nov 2022, 18:07
Reviewer Update
Complaint 4 this is how the Portfolio Specialist | ANGOR Property Specialists (Pty) Ltd sweeps the management error under the rug

On Wed, 09 Nov 2022 at 17:18, Juri wrote:
Good day Tanje,


The access control documents that was signed clearly stated that a maximum of 3 ton will be allowed.



Kind Regards,



Jurinda

Portfolio Specialist | ANGOR Property Specialists (Pty) Ltd

Guide 300822 Re: TRANSFER:
To: Jurinda


Good day Jurinda,

Please do not anger me any further, by referring to your rules. I asked for permission for a 4T truck and it was approved by Marcel in writing below. I made arrangements accordingly.

Because she ****, we had to physically carry extremely heavy goods from the gate to the unit. This is NOT acceptable at all.

I asked for permission! Not my ignorance it’s Marcels incompetence that led to this.

Anyway, not to worry there’s other ways to get this message across. I will not tolerate such incompetence at all.

https://www.hellopeter.com/aloe-ridge-1-greenstone-hill-edenvale

Forwarded message ---------
From: Marcel
Date: Wed, 02 Nov 2022 at 11:03
Subject: Re: Truck Delivery Uni
To: Collette
Cc: Neboj


Yes should be fine.

Thank you

On Wed, 02 Nov 2022, 10:55 Collette wrote:
Good day Marcel,

I have a a delivery pending from a supplier. The complex has turned them away due to the size of their 10T truck.

The supplier only has a 4T truck available as a smaller option for delivery, would they be able to access the complex with a 4T truck.

Regards, Collette




Kind Regards,



Jurinda Lourens

Portfolio Specialist | ANGOR Property Specialists (Pty) Ltd
CM
Collette M's update09 Nov 2022, 23:41
Reviewer Update
Complaint 5 Estate manager does not provide feedback, the complex gods will let you wait because they can, or so they think.

ONCE AGAIN IF YOU WANT TO MAINTAIN YOUR SANITY DO NOT INVEST IN THIS ESTATE

From: Collette Date: Wed, 09 Nov 2022 at 23:25
Subject: Follow up 3 10/11/22 Re: Prepaid
To:

Good day Marcel,

2 weeks later and I still await your feedback.

This was another complaint from another owner in the complex today. You’re lucky if Marcel responds to you.

Once again, we as owners pay your salary through our levies. You are not doing is any favours, you are paid to do a job.

Regards, Collette
On Mon, 31 Oct 2022 at 10:50, Collette wrote:

Good day,Please note that I still await your feedback wrt the installation of a prepaid meter.Regards, Collette


On 25 Oct 2022, at 12:02, Melinda <support@angorpropertm> wrote:
Good morning Marcelle
Please see the email below for your attention and feedback.

Kind Regards,