pL
peter L
1 reviews | Active since Dec 2018
17 Dec 2018, 13:47
Service service
This company, has the ability to know help when there is need for it. They claim to help Spar, Nu Metro, Toll Global and NJR.
To my Knowledge we haven't called some of them add the service given to them wasn't to great.
To the user and community in JHB. Please don't use there service and you would be better off in the long run
I Have cancel my contracted with them. I would like to stay anonymous. You can take my advise or not. This is not good review as that i do know how how to tell the world.
I am so disappointing in there service
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Replies (1)
X-Corp Business Solutions's replyOfficial
26 Apr 2019, 21:02Hi Pieter,We would like to start by apologizing for any inconvenience caused.Further, I would really like to better understand your experience so please can you email me on ***.Negative reviews are bad for a brand however we consider this a positive as it really allows us to reflect on areas of concern and focus. As a rapidly growing brand that services over 3000+ telehone users nationally we have over the last year invested heavily in systems and staff to provide a better user experience. I had not been fully aware of this issue on Hello Peter until this morning so your feedback either on this platform or email will be greatly appreciated. Having to deal with the business growth and ensuring that we optimise customer experience through this journey is our top priority. I look forward to hearing from you soonest.Regards
X-Corp Business Solutions's reply26 Apr 2019, 21:02
Official
Hi Pieter,We would like to start by apologizing for any inconvenience caused.Further, I would really like to better understand your experience so please can you email me on ***.Negative reviews are bad for a brand however we consider this a positive as it really allows us to reflect on areas of concern and focus. As a rapidly growing brand that services over 3000+ telehone users nationally we have over the last year invested heavily in systems and staff to provide a better user experience. I had not been fully aware of this issue on Hello Peter until this morning so your feedback either on this platform or email will be greatly appreciated. Having to deal with the business growth and ensuring that we optimise customer experience through this journey is our top priority. I look forward to hearing from you soonest.Regards