Almal se winkel false promises of money back guaretee if not satisfied especially with the defective couch they sold me

This company has no integrity and they offer a 100% refund if you are not satisfied, i have given them a chance to replace my couch 4 months later it is sent to me and looks like **** photos sent to Johan and he says he inspected the couch but the photos say otherwise then hw says he just needs to tuck in a corner this company do not have quality and they dont keep to their promise, i would like to warn everyone out there dont fork out your hard earned money to be ****** by almal se winkel as if he was genuine he would keep to his promise to refund you if you are 100% not sattisfied!

You were the one who stated that i must keep the couch till the replacement is delivered, i have proof of this and the couch is still in the condition is was delivered in. If you want to take all your items back i am glad to give them back as this has been a very bad experience and you do not take pride in your workmanship as if this was the case you would have cer*****ly picked up all the defects and the poor workmanship on the couch, you also refuse the refund me because you simply dont believe in your product and you know that you will not be able to sell these defective products, this clearly shows you yourself dont even believe in your product. If you say you are a man of your word and stand by your promise which you clearly state 100% money back guarentee if not entirely satisfied then its simple,the solution is to honour this promise and refund me my money. Please note i am hqppy with the 2 wingback chairs and 2 footrests but i cannot keep these if the couch is taken away, i told you i am willing to wait another 3 months if you want to replace the couch. If the couch has defects and you have the photos which you say is small problems but the couch should not have any problems. I paid a lot of money for the couch and i expect it to be 100%.I am sure you would feel the same if the tables were turned so be honest, have some intergrity and do the right thing or your business will suffer, do not rob people of their hard earned money! I am happy to post photos for your customers to see the quality you put out.

This company now says they will refund me for the couch only but don't want to refund me for the other items even though the items were never used and still in their original condition, and he does not realise that these remaining items will not match with a new couch, definately no integrity from this company who gave me defective products and now holding me ransom, he does not want to replace the couch which was defective this company has no integrity. Stay away you will regret dealing with Almal se winkel just i am now

Dont post dishonest information, the couch and other items were only delivered on the 27 March 2021 that equates to 3 months, as stated nobody even sat on these items they are as they were sent. As stated i demand a new couch so i can keep the other items as i cant match them if my buy a new couch. Have some integrity and honesty, talk about you confirming that you checked both couches but you failed to see defects... First couch two totally different colours on the front and now the couch you sent clearly a used couch with so much defects yet you checked it... You will not go far in business with your underhanded ways. Do the right thing, take back your **** or replace the couch its that simple!

Almal se winkel Johan blocked me on Facebook after i posted photos as well as the process he does not even give feedback you have to call him, his excuse he is in the factory, he operates from a house but says its a factory. I will be posting photos of his work then everyone can see why i am frustrated. I will report him to the NCRS and consumer goods ombudsman.