Temu losing clients because of Allport Cargo

I ordered from Temu. Instead of Buffalo, who have always been great I got Allport Cargo. And the payment link does not work. I made the payment I can’t tell you how many times. Eventually contacted them and what a nightmare to get EFT details to pay this way. In a nutshell getting this payment done and getting my parcel to Fastway has been such a mission, endless calls, emails and still no parcel. The girl in customer services Kesha - works from home and cannot be contacted or held accountable. And the receptionist covers for her. To the point of raising her voice and asking me to stop while I was telling her my issue so that she could rudely tell me why I was wrong to be upset. Terrible service it’s been 2 weeks and I don’t know if or when I’ll get a parcel which cost me over R1k. I won’t order from Temu again and I was a loyal customer always happy with Buffalo but this was a nightmare and I see a few reviews all about the same girl working from home at all cargo and the receptionist who is rude if she even takes your call. It’s not worth the risk.