JO
Joseph O

1 reviews | Active since Nov 2018

22 Jun 2023, 20:00

Very Disapointed

I had a life cover for my mother at Alllife for years, I then change bank details and tried several times to contact them to reinstate my mother's life cover, since I paid for very long time, but now they are telling me, that because of her age, they cant reinstate her policy, meaning I lost all the money I paid for years

0
Replies (1)
AllLife
AllLife's reply23 Jun 2023, 08:08
Official
Good morning Joseph,
We are concerned by your experience and feedback. Our customer care team is trying to reach. Please send us your mothers ID number and/or policy number for our team investigate and assist you.  Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.  Kind regards, 
 AllLife