AJ
Akhona J

1 reviews | Active since Jan 2024

06 Jan 2024, 20:43

Unpaid poicy

My had a life cover of R1000.00 with all life ,the premiums were deducted as soon as she was covered, however when she passed away we were told that she didn't pass the underwriting She had high blood pressure but all along they were they were taking money from my account. My mother name is Thembisa Jordan. And the person that were in contact with was Dikeledi Seloko

0
Replies (2)
AJ
Akhona J's update07 Jan 2024, 16:53
Reviewer Update
The life insurance was for my mother, which I was paying for,so when my mother passed away they told me that my mother did not meet the requirements where as Alllife was deducted R161 every month
AllLife
AllLife's reply08 Jan 2024, 07:38
Official
Dear Bongekile,
We shall investigate the claim and provide feedback soonest. 
Best regards,
Carina Scott-Parkin
Head of Customer Service