SZ
Sanelisiwe Z
1 reviews | Active since Mar 2022
15 Dec 2025, 08:04
Unauthorized debit
I had asked not to be debited on the 15th as it's not my original debit day. I was assisted by Michelle Ndlovu via emails and we arranged for the next debit day to be on the 24th. Early today my account was debited and it's an unauthorized debit taken out of my account because I never agreed to it and have emails to prove that I arranged for a different date. I ask that the funds be credited back to my account immediately please
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Replies (2)
AllLife's replyOfficial
15 Dec 2025, 08:26Dear Sanelisiwe,
We sincerely apologize for the inconvenience caused by the early debit, we are reviewing this matter urgently and will provide you with feedback as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
We sincerely apologize for the inconvenience caused by the early debit, we are reviewing this matter urgently and will provide you with feedback as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
AllLife's reply15 Dec 2025, 08:26
Official
Dear Sanelisiwe,
We sincerely apologize for the inconvenience caused by the early debit, we are reviewing this matter urgently and will provide you with feedback as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
We sincerely apologize for the inconvenience caused by the early debit, we are reviewing this matter urgently and will provide you with feedback as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
SZ
Sanelisiwe Z's updateReviewer Update
17 Dec 2025, 12:15Still waiting for my money, as it taken out of my account without my authorization and it's taking forever to credit me back as promised....
SZ
Sanelisiwe Z's update17 Dec 2025, 12:15
Reviewer Update
Still waiting for my money, as it taken out of my account without my authorization and it's taking forever to credit me back as promised....