BN
Brandon N

1 reviews | Active since May 2022

23 Jan 2026, 09:02

*****ulent transaction.

All life, very unprofessional or they just can't do their work right properly.! I canceled my policy on the 25th November and was informed that the last debit would still go off my account in December, which I accepted. They have now deducted another premium from my bank account without consent or notification. These funds were budgeted for other expenses so now they put me at a major disadvantage not being able to pay one of my other accounts. These funds will probably take another month to be refunded if they ever agree to do so. 😡

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Replies (1)
AllLife
AllLife's reply23 Jan 2026, 09:20
Official
Dear Brandon,

Thank you for bringing this to our attention and we sincerely apologize for the inconvenience caused. We’re urgently looking into this matter and will provide you with feedback as soon as possible. We appreciate your patience

Best regards,
Rebecca Moloi
Head of Customer Service