kW
kerry W
1 reviews | Active since Jan 2024
01 Jan 2024, 17:56
Still charging on closed policy
I'm so disgusted with this company as i cancelled my policy in September 2023 and they are to this day still taking money from my account even when i have a cancelation letter from them. im so tired of having to contact the support to have the money reversed and put back into my acc after 7-10 days. they quick to take my money *******y but very slow to return it.
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AllLife's replyOfficial
02 Jan 2024, 08:12Dear Kerry,
We sincerely apologize for the inconvenience you've experienced. Rest assured, we are addressing this issue promptly to ensure a resolution. Thank you for bringing it to our attention.
Best regards,
Carina Scott-Parkin
Head of Customer Service
We sincerely apologize for the inconvenience you've experienced. Rest assured, we are addressing this issue promptly to ensure a resolution. Thank you for bringing it to our attention.
Best regards,
Carina Scott-Parkin
Head of Customer Service
AllLife's reply02 Jan 2024, 08:12
Official
Dear Kerry,
We sincerely apologize for the inconvenience you've experienced. Rest assured, we are addressing this issue promptly to ensure a resolution. Thank you for bringing it to our attention.
Best regards,
Carina Scott-Parkin
Head of Customer Service
We sincerely apologize for the inconvenience you've experienced. Rest assured, we are addressing this issue promptly to ensure a resolution. Thank you for bringing it to our attention.
Best regards,
Carina Scott-Parkin
Head of Customer Service