SM
Samu M

1 reviews | Active since Dec 2018

07 Apr 2025, 07:52

Service failure

I have been emailing customercare regarding a cancelation of cover for 2week no one has reached out to me, I keep sending mail but they not bordering, is this the type of service they offer so wen it comes to claims m sure it the worst hense they failing to deal with such a little matter,

0
Replies (1)
AllLife
AllLife's reply07 Apr 2025, 08:37
Official
Dear Samukelisiwe,

We sincerely apologize for the delay and lack of response. Your request is receiving urgent attention, and our team will reach out to you as soon as possible to further assistance

Best regards,
Rebecca Moloi
Head of Customer Service