BM
Boitumelo M
1 reviews | Active since Jan 2023
23 Aug 2023, 12:17
REFUND
I have been waiting for my refund since 08 August , no communication on how far the process is . Your agents are also not sure of when this will be done . its beeen over 14 days and nothing
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AllLife's replyOfficial
23 Aug 2023, 12:26 Good morning Boitumelo,
We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback and assist. Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us. Kind regards,
AllLife
We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback and assist. Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us. Kind regards,
AllLife
AllLife's reply23 Aug 2023, 12:26
Official
Good morning Boitumelo,
We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback and assist. Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us. Kind regards,
AllLife
We are concerned by your experience and feedback. We have escalated your complaint to our Complaints Team for further investigation. A member from our team will be in touch to provide you with feedback and assist. Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us. Kind regards,
AllLife