HN
Hayley N
1 reviews | Active since Dec 2018
20 Aug 2024, 21:23
Poor service very unhappy
As I had to pay 4 premiums of R2400 and being told by Palesa that I am not covered due to my depression but had no problem taking my money for the 4 months, I want a refund as I was never covered and was contacted for the same problem since March 2024 everytime why was I booked off I was booked off for depression due to work stress but Policy declined!!!
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AllLife's replyOfficial
21 Aug 2024, 08:53Dear Hayley,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. We will promptly look into this matter and provide you with feedback as soon as possible.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. We will promptly look into this matter and provide you with feedback as soon as possible.
Best regards,
Rebecca Moloi
Head of Customer Service
Rebecca Moloi
Head of Customer Service
AllLife's reply21 Aug 2024, 08:53
Official
Dear Hayley,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. We will promptly look into this matter and provide you with feedback as soon as possible.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. We will promptly look into this matter and provide you with feedback as soon as possible.
Best regards,
Rebecca Moloi
Head of Customer Service
Rebecca Moloi
Head of Customer Service