ND
Nomathemba D

1 reviews | Active since Sept 2020

21 Oct 2024, 12:23

Policy STLO*** incepted in august 2024, my premiums paid to date

Policy STLO*** incepted in august 2024, my premiums paid to date. Since that time, consultant can not find a facility in my twn to do a blood test. Im sent to pretoria 76kms, n soshanguve 54kms away frm me, not to mention traveling costs n inconvenience. I earn R 2180 state pension. Called on monday 14/10/24 that Dr Govender in Hammanskraal will help, details will follow, to date.

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Replies (1)
AllLife
AllLife's reply21 Oct 2024, 13:00
Official
Dear Nomathemba, 

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you've experienced. We will promptly look into this matter and provide you with feedback as soon as possible. 

Best regards, 
Rebecca Moloi 
Head of Customer Service