JTK
John Themba/Prudence Khumalo

1 reviews | Active since Jun 2015

16 Jun 2015, 09:27

Policy cancellation

I sent an email.on the 15of May 2015 to cancel my policy but on the 15 of June they debit my account R240.00. They were supposed to refund me instead they debit my account.I sent the email again asked them why the debit my account they said they will come back to me.I call them again they never help they said they will come back and let me know what happened.Im so dissapointed the way they handle it.

0
Replies (1)
AllLife
AllLife's reply17 Jun 2015, 09:23
Official
Hello Ntoza75,

Good morning,

I have handed your query over the relevant head of department and we will be in contact today to resolve this issue. Our apologies for your inconvenience.

Kind Regards
Edwin