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SM
Siyabonga M

1 reviews | Active since Feb 2019

22 Sept 2021, 18:41

Please refund my money and cancel the policy

I initiated a life policy with All Life a while back. I have never seen, not even a shred of my policy schedule let alone my policy number. To my surprise, All Life knows their way to my bank account because I did a DebiCheck. I have emailed them and the moment I mentioned that I do not know my policy number they requested, no one bothered to respond to me. It's a ****. Run

0
Replies (4)
AllLife
AllLife's reply22 Sept 2021, 20:46
Official
Hi  Siyabonga, 

Thanks for bringing this to our attention. We have forwarded your details to our customer care team; they will reach out to you to assist. 
Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us. 

Kind regards, 

AllLife 
SM
Siyabonga M's update22 Sept 2021, 23:16
Reviewer Update
I'll sure gonna do. This is an emergency.
SM
Siyabonga M's update07 Oct 2021, 15:25
Reviewer Update
Hi AllLife.

I am awaiting for confirmation of policy cancellation as instructed on the phone and timeframe for a refund. It's almost two weeks now.
AllLife
AllLife's reply29 Nov 2021, 11:35
Official
Hi  Siyabonga, 
Our team has confirmed that this matter has been resolved. 
Kind regards, 

AllLife