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Nonela N
1 reviews | Active since May 2019
08 Oct 2025, 15:17
Never sign up with this company
STAY AWAY FROM THIS COMPANY. They will call you non stop when they want to sign you up, Sizakele Hlongwa was very persistant, the moment I wanted a cancellation due to their ridiculuos waiting periods, she stopped responding. And eventually sent me off to the cancellation team, where they have ignored my requests since the 2nd of September. Yet they debit my account still. I have also contacted the Ombudsman. STAY AWAY FROM THEM!!
Helpful (0)
Replies (4)0
Replies (4)
AllLife's replyOfficial
08 Oct 2025, 15:26Dear Nonela,
Thank you for your feedback. We sincerely apologize for your experience and delay in response. Your cancellation request has been escalated for urgent assistance and resolution. Our team will be in contact as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for your feedback. We sincerely apologize for your experience and delay in response. Your cancellation request has been escalated for urgent assistance and resolution. Our team will be in contact as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
AllLife's reply08 Oct 2025, 15:26
Official
Dear Nonela,
Thank you for your feedback. We sincerely apologize for your experience and delay in response. Your cancellation request has been escalated for urgent assistance and resolution. Our team will be in contact as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for your feedback. We sincerely apologize for your experience and delay in response. Your cancellation request has been escalated for urgent assistance and resolution. Our team will be in contact as soon as possible
Best regards,
Rebecca Moloi
Head of Customer Service
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Nonela N's updateReviewer Update
08 Oct 2025, 16:27Thank you Rebecca for getting back to me after ongoing emails to your company. Please confirm here that I will receive a refund of my deductions and when.
Regards,
Nonela
Regards,
Nonela
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Nonela N's update08 Oct 2025, 16:27
Reviewer Update
Thank you Rebecca for getting back to me after ongoing emails to your company. Please confirm here that I will receive a refund of my deductions and when.
Regards,
Nonela
Regards,
Nonela
AllLife's replyOfficial
08 Oct 2025, 17:31Dear Nonela,
We will reach out to you via email.
Kind Regards
Rebecca Moloi
We will reach out to you via email.
Kind Regards
Rebecca Moloi
AllLife's reply08 Oct 2025, 17:31
Official
Dear Nonela,
We will reach out to you via email.
Kind Regards
Rebecca Moloi
We will reach out to you via email.
Kind Regards
Rebecca Moloi
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Nonela N's updateReviewer Update
09 Oct 2025, 11:02Seems this is the only platform i will get a response on. No email came through since i wrote this review. I demand and answer on when I am getting my refund.
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Nonela N's update09 Oct 2025, 11:02
Reviewer Update
Seems this is the only platform i will get a response on. No email came through since i wrote this review. I demand and answer on when I am getting my refund.