SM
Solly M

1 reviews | Active since Sept 2022

18 Nov 2022, 21:53

My birthday present money

My debit order date is on the 20th, which falls on a Sunday, they must debit on the 21st, I got a birthday present of R700 on the 18th and they decided to take my money, I did not say before I said on the day or after if it falls on a Sunday I want my money.......

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Replies (1)
AllLife
AllLife's reply21 Nov 2022, 09:57
Official
Hi Solly,

We are concerned by your experience and feedback. We have escalated your complaint to our Customer Care Team for further investigation. A member from our team will be in touch to provide you with feedback.  Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us.  Kind regards, 
 AllLife