Misleading adverti*****t, deduction of debits before life cover accepted

I was awaiting life cover with all life who never did medicals on me with all information disclosed . They debited my bank account for the premium twice on the month of inception although I was still awaiting medical documents .The debits continued without me being informed . Upon follow up I was told I'm still awaiting medical documents which will cost me R2000 to obtain results from my cardiologist. They debited me until October when I made a call and questioned them that my life cover is not yet passed how can they debit me . I was told I was covered for ordinary cover which supposedly meant I was covered for an accident . I instructed them to stop debits . I received an email stating my cover was declined by their under writers . I had a bypass in 2012 , I am a professional nurse working in a very busy clinic , I was treated by my cardiologist for a yearly examination where tests were performed and I was deemed fit to continue my strenuous nursing duties . I feel humiliated due to alllife's very bad service and misleading adverti*****t popping up on social media that everyone has a right to life cover .I asked for a full refund of my money. My message to those wishing to join all life don't accept debit mandates until you know you are eligible for life cover I was ****med , basically ****** .I am sure I can still work till my full retirement as I go to my work wellness centre for regular check ups and my performance at work is impeccable with no chest pains or ailments Sad all life I'm super disappointed. My rating is a 1 out 10 and I am being lenient . P.s still awaiting my refund as promised Dissatisfied cardiac patient that can still work and give her 100 percent at work 👋