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Mfundo H

1 reviews | Active since Jan 2024

18 Feb 2025, 17:55

Mis leading and *****ulent 😡😡😡😡

Terrible Terrible service from this company, firstly they took payment without 😢 my approval when I clearly said I want to take some time and decide before I join but continued to take payment. Secondly after 5 months payment they turn around and change the policy that sold to me, completely. I want the premiums paid up to this point refunded I no longer want their service.

0
Replies (5)
AllLife
AllLife's reply19 Feb 2025, 08:34
Official
Dear Mfundo,

We sincerely apologize for your experience and any inconvenience caused. Your concerns are being reviewed urgently, and we will provide you with feedback as soon as possible.

Best regards,
Rebecca Moloi
Head of Customer Service
AllLife
AllLife's reply19 Feb 2025, 08:34
Official
Dear Mfundo,

We sincerely apologize for your experience and any inconvenience caused. Your concerns are being reviewed urgently, and we will provide you with feedback as soon as possible.

Best regards,
Rebecca Moloi
Head of Customer Service
MH
Mfundo H's update21 Feb 2025, 17:28
Reviewer Update
You only refunded me one month payment I want all the payments otherwise I'm taking this to the ombudsman..
MH
Mfundo H's update24 Feb 2025, 10:28
Reviewer Update
Can have money back
MH
Mfundo H's update24 Feb 2025, 11:45
Reviewer Update
Can I have all my money back...