BN
Beauty N

1 reviews | Active since Nov 2024

07 Dec 2024, 22:54

I want my the amount l was told by Agentt l will get after 10 yrs as this does not even help to get a Loan as l don't know how much l have. Or give me back all monies l paid foe last 10yrs my ID no is *** and Policy no is AL***0

I'm 62 year l female. On 2023I took policy (Life insurance policy) 10 YearTerm Cover & ADW DISABILITY COVER. The amount lwas told assured is 100.000 00.The aim was knowing that 2023 l will be turning 60yrs so it will mature at time of my pension and help me with time of leaving Employment. The time l took it my premium was R250.00 and 6% yearly increase by 2024 l was paying R495.00.A disappointments felt when l contact them for maturity date l was told its automatically a Death Cover. I cannot afford to pay feather as l was also forced to extent my pension to 65yrs as lm still paying school fees for my last born and having dissapoinrment of 100 000 00 l was expecting. By the 5-6 year no body was bothering to send me statement or email as they used to do. Even blood results nobody cared or contacted me for CD4 count and Viral load. I stopped the premium due to inaffordability but communication from Alllife.

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Replies (1)
AllLife
AllLife's reply09 Dec 2024, 08:48
Official
Dear Beauty, 

Thank you for bringing this to our attention. We sincerely apologize for the frustration you've experienced. We will look into this and provide feedback promptly. 

Best regards, 
Rebecca Moloi 
Head of Customer Service