WG
Wouter G
1 reviews | Active since Oct 2023
22 Aug 2024, 17:10
I spoke to one of their consultants now , and she insisted that I give her my ID number They need to get up to date with POPIA compliance when it comes to personal confidential information They are selling insurance
I spoke to one of their consultants now , and she insisted that I give her my ID number They need to get up to date with POPIA compliance when it comes to personal confidential information They are selling insurance. There is absolutely no reason for them to want people to give their ID number for a quote only ??? That comes when the quote was accepted If they use a credit score for insurance, put it here so that I can send it to the relevant ombudsman I also see they are telling people to provide ID numbers om Sosial media???
Helpful (0)
Replies (4)0
Replies (4)
AllLife's replyOfficial
23 Aug 2024, 09:16Dear Wouter,
Thank you for your feedback. We require an ID number to generate an accurate quote, ensuring our offers align with your profile. Rest assured, our processes adhere to POPIA compliance, and we apologize for any confusion.
Kind Regards
Rebecca Moloi
Head of Customer Service
Thank you for your feedback. We require an ID number to generate an accurate quote, ensuring our offers align with your profile. Rest assured, our processes adhere to POPIA compliance, and we apologize for any confusion.
Kind Regards
Rebecca Moloi
Head of Customer Service
AllLife's reply23 Aug 2024, 09:16
Official
Dear Wouter,
Thank you for your feedback. We require an ID number to generate an accurate quote, ensuring our offers align with your profile. Rest assured, our processes adhere to POPIA compliance, and we apologize for any confusion.
Kind Regards
Rebecca Moloi
Head of Customer Service
Thank you for your feedback. We require an ID number to generate an accurate quote, ensuring our offers align with your profile. Rest assured, our processes adhere to POPIA compliance, and we apologize for any confusion.
Kind Regards
Rebecca Moloi
Head of Customer Service
WG
Wouter G's updateReviewer Update
23 Aug 2024, 09:55What a load of BS , you require an ID to generate an accurate quote!!! To align ???
To what? , you ask some people higher premiums?
Your reply is poor , has no Factional standing and is trying to word it up you actually gave no explanation
To what? , you ask some people higher premiums?
Your reply is poor , has no Factional standing and is trying to word it up you actually gave no explanation
WG
Wouter G's update23 Aug 2024, 09:55
Reviewer Update
What a load of BS , you require an ID to generate an accurate quote!!! To align ???
To what? , you ask some people higher premiums?
Your reply is poor , has no Factional standing and is trying to word it up you actually gave no explanation
To what? , you ask some people higher premiums?
Your reply is poor , has no Factional standing and is trying to word it up you actually gave no explanation
AllLife's replyOfficial
23 Aug 2024, 10:37Dear Wouter,
Thank you for your feedback. Our quotes are tailor made for each individual due to the nature of the products we offer. And because it is based on your individual health and risk profile, we require your ID number to ensure that we can provide you with a quote that is specific and suitable for your needs.
Kind Regards
Rebecca Moloi
Head of Customer Service
Thank you for your feedback. Our quotes are tailor made for each individual due to the nature of the products we offer. And because it is based on your individual health and risk profile, we require your ID number to ensure that we can provide you with a quote that is specific and suitable for your needs.
Kind Regards
Rebecca Moloi
Head of Customer Service
AllLife's reply23 Aug 2024, 10:37
Official
Dear Wouter,
Thank you for your feedback. Our quotes are tailor made for each individual due to the nature of the products we offer. And because it is based on your individual health and risk profile, we require your ID number to ensure that we can provide you with a quote that is specific and suitable for your needs.
Kind Regards
Rebecca Moloi
Head of Customer Service
Thank you for your feedback. Our quotes are tailor made for each individual due to the nature of the products we offer. And because it is based on your individual health and risk profile, we require your ID number to ensure that we can provide you with a quote that is specific and suitable for your needs.
Kind Regards
Rebecca Moloi
Head of Customer Service
WG
Wouter G's updateReviewer Update
24 Aug 2024, 14:46You are selling life insurance, and the state of someone' credit score is not going to tell you when he might leave this life
Making statements about " Individual health" , I'm surprised, fid not know that's available on your ID number
You ask people for their ID number, so you can do a credit check, never mind that it's just a quote
You also font tell the client what uou are busy with , whether it's a soft look or not
Your reply above is properly just copy and paste, because it's still just a load of bill
But let me not waist more time , we'll ask the ombudsman if your practices are above board
Making statements about " Individual health" , I'm surprised, fid not know that's available on your ID number
You ask people for their ID number, so you can do a credit check, never mind that it's just a quote
You also font tell the client what uou are busy with , whether it's a soft look or not
Your reply above is properly just copy and paste, because it's still just a load of bill
But let me not waist more time , we'll ask the ombudsman if your practices are above board
WG
Wouter G's update24 Aug 2024, 14:46
Reviewer Update
You are selling life insurance, and the state of someone' credit score is not going to tell you when he might leave this life
Making statements about " Individual health" , I'm surprised, fid not know that's available on your ID number
You ask people for their ID number, so you can do a credit check, never mind that it's just a quote
You also font tell the client what uou are busy with , whether it's a soft look or not
Your reply above is properly just copy and paste, because it's still just a load of bill
But let me not waist more time , we'll ask the ombudsman if your practices are above board
Making statements about " Individual health" , I'm surprised, fid not know that's available on your ID number
You ask people for their ID number, so you can do a credit check, never mind that it's just a quote
You also font tell the client what uou are busy with , whether it's a soft look or not
Your reply above is properly just copy and paste, because it's still just a load of bill
But let me not waist more time , we'll ask the ombudsman if your practices are above board