CP
Catherine P

1 reviews | Active since Sept 2023

22 Oct 2025, 17:43

I am really very fed up with Alllife

I am really very fed up with Alllife. On 13 September 2025 I sent an email requesting that my application for a policy be cancelled. I have sent numerous requests subsequently. Despite this a debit order was taken off on 23 September 2025. I have phoned and emailed between 23 September and 20 October and imagine my dismay when I got notification from your underwriting section today to say my application had been successful. I am really fed up! Please can someone help!

0
Replies (1)
AllLife
AllLife's reply23 Oct 2025, 08:13
Official
Dear Catherine, 

Thank you for bringing this to our attention. We're truly sorry for your frustration and the inconvenience caused . We will promptly look into this matter and provide you with feedback
Best regards,
Rebecca Moloi
Head of Customer Service