GM
Gugu M
1 reviews | Active since Nov 2021
20 Feb 2026, 09:03
Horrible service
Horrible service. Took 5mil life cover only to be told after 4 months im over weight and they canceling my cover. Why accept and deduct my money in the 1st place? Horrible experience
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AllLife's replyOfficial
20 Feb 2026, 09:53Dear Gugu,
Thank you for reaching out. We sincerely apologize for the frustration caused and understand your disappointment. Our team reviewed your case and we note that an alternative product was offered and a full refund processed for the 3 premiums debited. Your feedback is truly appreciated.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for reaching out. We sincerely apologize for the frustration caused and understand your disappointment. Our team reviewed your case and we note that an alternative product was offered and a full refund processed for the 3 premiums debited. Your feedback is truly appreciated.
Best regards,
Rebecca Moloi
Head of Customer Service
AllLife's reply20 Feb 2026, 09:53
Official
Dear Gugu,
Thank you for reaching out. We sincerely apologize for the frustration caused and understand your disappointment. Our team reviewed your case and we note that an alternative product was offered and a full refund processed for the 3 premiums debited. Your feedback is truly appreciated.
Best regards,
Rebecca Moloi
Head of Customer Service
Thank you for reaching out. We sincerely apologize for the frustration caused and understand your disappointment. Our team reviewed your case and we note that an alternative product was offered and a full refund processed for the 3 premiums debited. Your feedback is truly appreciated.
Best regards,
Rebecca Moloi
Head of Customer Service