EG
Emma G

1 reviews | Active since Apr 2018

16 Nov 2021, 14:28

********** THEIVES

I took out a policy this year sometime and the consultant that assisted me told me that I cannot take life cover and accidental cover together, so he sold me the accidental cover alone. Only to speak to another consultant who told me this was a lie, I immediately asked to cancel my policy, but surprise surprise, a debicheck mandate was approved on my account with me doing so and Alllife has debited my account 3 times since even though my policy is cancelled. A consultant called me in the first week of October to confirm cancellation and still a debit order went off.

I have been emailing since 1 October with no reply

Their phone lines just cut off

I am beyond frustrated and want my money back.

THE BEST PART IS, I HAVE NEVER RECEIVED A POLICY DOCUMENT BUT THEY ARE EATING MY MONEY

ALL LIFE NEEDS TO DEAL WITH THEIR PROFESSIONALISM ASAP

I DO NOT RECOMMEND THIS COMPANY! ***** ***** *****

0
Replies (1)
AllLife
AllLife's reply16 Nov 2021, 14:38
Official
Hi   Emma , 

Thanks for bringing this to our attention. We have forwarded your details to our customer care team; they will reach out to you to assist. 
Please keep your cell phone nearby so that you don’t miss our call, also, keep an eye out for an email from us. 

Kind regards, 

AllLife